WEST LONDON NHS - REQUEST FOR INVESTIGATION INTO MEDICAL NEGLIGENCE & SYSTEMIC ISSUES

Sent: 25 August 2023 09:36
To: SAR <SAR@westlondon.nhs.uk>
Subject: Re: Request for Investigation into Medical Negligence and Systemic Issues

Dear Sir or Madam,

I hope this letter finds you in good health. My name is Sam, and I am writing to bring to your attention a matter of grave concern related to my treatment (or lack thereof) at the hands of various professionals under the West London NHS Trust over a period of five years.

To provide a brief background, I am a survivor of the devastating Asian tsunami. This traumatic event left profound emotional scars, and it was crucial for my recovery that I received timely and effective medical care. Regrettably, my experiences with the West London NHS Trust have been anything but supportive. Over the years, nearly 30 medical staff across different capacities have either dismissed my grievances or provided inadequate care, leading to a further deterioration of my mental well-being.

The negligence was so severe that during my subsequent PTSD treatment at Maudsley NHS, a significant portion of the therapy was dedicated to working through the trauma caused by the treatment I received at West London NHS. We discussed deeply distressing topics such as racial profiling and institutional biases, which raised alarming questions about the potential presence of systemic institutionalized racism within the West London NHS Trust.

The consequences of this prolonged negligence were dire. I came close to taking my life and faced legal troubles that could have resulted in a custodial sentence — all due to the compounded traumas that were further exacerbated by the West London NHS Trust's oversight and inability to address my health needs.

Given the gravity of these allegations, which border on human rights violations and Gross Medical Malpractice, I urge the Trust to initiate an independent investigation into the matter.

Furthermore, I request representation and assistance from a trauma specialist from Maudsley NHS during this process. I firmly believe that no individual or representative from West London NHS should be directly involved in the process due to the potential biases or conflicts of interest.

Additionally, considering the seriousness and the potential implications of racial discrimination, I request another representative who should be well-versed in NHS equality matters to ensure a thorough and unbiased examination of the issues at hand.

I believe that such a sequence of events and neglect does not arise from mere coincidence or isolated incidents. It hints towards systemic failures that need urgent attention.

I lost my teaching career, the love, and respect of family and friends, and ultimately a stable place to live, causing immense emotional pain due to the repeated neglect, and it is my fervent hope that my experience serves as a catalyst for positive change within the Trust. It is essential for patients to have faith in their healthcare providers, and addressing issues like these is a step in rebuilding that trust.

I appreciate your prompt attention to this matter and look forward to a resolution that ensures such traumatic experiences are not repeated for others in the future.

Yours sincerely,

Sam  

BBC World Service - The Why Factor, PTSD - My story is discussed in this BBC podcasts